Hp 2311x Led Monitor Manual Users Guide Troubleshooting

Hp 2311x Led Monitor Manual Users Guide Troubleshooting free pdf ebook was written by Hewlett Packard on February 17, 2011 consist of 47 page(s). The pdf file is provided by h10032.www1.hp.com and available on pdfpedia since June 09, 2011.

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Hp 2311x Led Monitor Manual Users Guide Troubleshooting pdf




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: June 09, 2011
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: Hewlett Packard
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Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 1
2011x/2011s 2211f/2211x 2311cm/2311f/2311x 2511x 2711x LCD Monitors User Guide
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Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 2
© 2010, 2011 Hewlett-Packard Development Company, L.P. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Third Edition (June 2011) Document Part Number: 619141-003
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 3
About This Guide This guide provides information on safety and maintenance, setting up the LCD monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. TIP: Tips provide helpful hints or shortcuts. ENWW iii
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 4
iv About This Guide ENWW
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 5
Table of contents 1 Product Features ............................................................................................................... 1 LCD Monitors .......................................................................................................................... 1 2 Safety and Maintenance Guidelines .................................................................................. 3 Important Safety Information ...................................................................................................... 3 Safety Precautions .................................................................................................................... 3 Maintenance Guidelines ........................................................................................................... 4 Cleaning the Monitor ................................................................................................. 5 Shipping the Monitor ................................................................................................. 5 3 Setting Up the Monitor ...................................................................................................... 6 Unpacking the Monitor ............................................................................................................. 6 Assembling the Monitor ............................................................................................................ 6 Connecting Monitor Cables ....................................................................................................... 7 Connecting the VGA Video Cable ............................................................................... 8 Connecting the DVI-D Video Cable (Select Models) ....................................................... 9 Connecting the HDMI Cable (Select Models) .............................................................. 10 Getting HDMI Sound ................................................................................ 10 Connecting the Power Cord ...................................................................................... 11 Installing the Cable Management Clip ....................................................................... 12 High-Bandwidth Digital Content Protection (HDCP) select models ................................................. 12 Turning on the Monitor ........................................................................................................... 13 Selecting Video Input Connectors ............................................................................................. 13 Adjusting The Tilt ................................................................................................................... 14 Connecting External Speakers and Audio Cable (Select Models) .................................................. 15 Wall Mounting the Monitor Panel ............................................................................................ 15 4 Operating the Monitor .................................................................................................... 18 CD Software and Utilities ........................................................................................................ 18 Installing Drivers ..................................................................................................... 18 Front-Panel Controls ................................................................................................................ 19 Using the On-Screen Display (OSD) ......................................................................................... 19 Identifying Monitor Conditions ................................................................................................. 24 Power-Saver Feature ............................................................................................................... 25 ENWW v
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 6
Appendix A Troubleshooting ............................................................................................. 26 Solving Common Problems ...................................................................................................... 26 Getting Support from hp.com .................................................................................................. 28 Preparing to Call Technical Support ......................................................................................... 28 Locating the Rating Label ........................................................................................................ 28 Appendix B Technical Specifications ................................................................................... 29 HP LCD Monitors ................................................................................................................... 29 Preset Video Modes ............................................................................................................... 33 Entering User Modes .............................................................................................................. 34 Power Adapters ..................................................................................................................... 35 LCD Monitor Quality and Pixel Policy ....................................................................................... 35 Appendix C Agency Regulatory Notices ............................................................................. 36 Federal Communications Commission Notice ............................................................................ 36 Modifications ......................................................................................................... 36 Cables ................................................................................................................... 36 Declaration of Conformity for Products Marked with the FCC Logo (United States Only) .................. 36 Canadian Notice ................................................................................................................... 37 Avis Canadien ....................................................................................................................... 37 European Union Regulatory Notice .......................................................................................... 37 German Ergonomics Notice .................................................................................................... 38 Japanese Notice .................................................................................................................... 38 Korean Notice ....................................................................................................................... 38 Power Cord Set Requirements .................................................................................................. 38 Japanese Power Cord Requirements .......................................................................... 39 Product Environmental Notices ................................................................................................. 39 ENERGY STAR® Qualification .................................................................................. 39 Disposal of Waste Equipment by Users in Private Household in the European Union ........ 40 Chemical Substances ............................................................................................... 40 HP Recycling Program ............................................................................................. 40 Restriction of Hazardous Substances (RoHS) ............................................................... 41 Turkey EEE Regulation ............................................................................................. 41 vi ENWW
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 7
1 Product Features LCD Monitors Figure 1-1 LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with an LED backlight and the following features: Large diagonal display Maximum graphics resolution 2011x / 2011s: 1600 x 900 @ 60Hz 2211f / 2211x: 1920 x 1080 @ 60Hz 2311cm / 2311f / 2311x: 1920 x 1080 @ 60Hz 2511x: 1920 x 1080 @ 60Hz 2711x: 1920 x 1080 @ 60Hz Plus full-screen support for lower resolutions (all models) Video graphics array (VGA) input signal Digital visual interface (DVI) digital input signal (select models) High-definition multimedia interface (HDMI) input signal (select models) Tilt and Slide adjustment for easy viewing from a sitting or standing position, or while moving from one side of the monitor to the other ENWW LCD Monitors 1
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 8
Dynamic contrast ratio (DCR) to provide deeper blacks and brighter whites for brilliant shading effects while gaming or watching movies External USB powered speakers with audio cable provided (select models) Plug and Play capability, if supported by your computer system On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) Power Saver to reduce energy consumption Quick View Settings to optimize the picture based on the different types of content. Text mode (optimizes e-mail and Web surfing) Movie and Game modes (highlights the picture for motion video) Photo mode (improves images) Custom mode (allows you to create your own optimized profile) High-bandwidth digital content protection (HDCP) on DVI and HDMI (for select models with HDMI) inputs Software and utilities CD, containing the following: Drivers Documents 2 Chapter 1 Product Features ENWW
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 9
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, be sure that the power source and connection are appropriate for this monitor. For information on the correct power cord set to use with the monitor, see Power Cord Set Requirements on page 38. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power-cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. • Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times. • Disconnect power from the product by unplugging the power cord from the electrical outlet. For your safety, do not place anything on power cords or cables. Arrange them so that no one might accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug. To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at www.hp.com/ergo or on the documentation CD (if one is included with the monitor) or both. CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts might fall over and cause personal injury. Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over. Safety Precautions Use only a power source and connection compatible with this monitor, as indicated on the label of the power adapter. Be sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device. ENWW Important Safety Information 3
Hp 2311x Led Monitor Manual Users Guide Troubleshooting - page 10
Install the monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. Do not allow anything to rest on the power cord. Do not walk on the cord. Maintenance Guidelines To enhance the performance and extend the life of the monitor: Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label of the power adapter. Be sure that the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (AMP or A) for each device. Install the monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use. CAUTION: Monitors with a "burned-in image" are not covered under the HP warranty. Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered. Never push objects of any kind into cabinet slots or other openings. Do not drop the monitor or place it on an unstable surface. Do not allow anything to rest on the power cord. Do not walk on the cord. Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture. When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting scratched, defaced, or broken. 4 Chapter 2 Safety and Maintenance Guidelines ENWW
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