Kodak Esp Office 2170 Manual Users Guide Troubleshooting

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Kodak Esp Office 2170 Manual Users Guide Troubleshooting pdf




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Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 1
KODAK ESP Office 2100 Series All-in-One Printers Extended User Guide
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Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 2
Eastman Kodak Company Rochester, NY 14650 © Eastman Kodak Company, 2011 Kodak, EasyShare, ESP, and Perfect Touch are trademarks of Eastman Kodak Company. Specifications subject to change without notice. February 2011
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 3
Table of contents 1 Printer Overview Components......................................................................................................................................................................9 Control panel...................................................................................................................................................................10 Home Center Software ................................................................................................................................................. 11 Ordering supplies........................................................................................................................................................... 12 Configuring printer settings ........................................................................................................................................ 12 Online Printer Management Tool.............................................................................................................................. 13 Accessing the Online Printer Management Tool ............................................................................................ 14 Using the Online Printer Management Tool to configure your printer’s settings .................................. 14 2 Networking Your Printer Connecting to a wireless network ............................................................................................................................. 15 Before you connect ................................................................................................................................................. 15 Connecting to a wireless network using the Wi-Fi Setup Wizard.............................................................. 15 Setting up an IP address......................................................................................................................................... 19 Viewing the network configuration.................................................................................................................... 20 Printing the network configuration .................................................................................................................... 20 Changing the printer name .................................................................................................................................. 20 Installing your printer on additional computers on the network................................................................. 21 Connecting to another KODAK All-in-One Printer ........................................................................................ 21 Adding a wireless network connection to a USB-connected computer......................................................... 22 Changing from USB to a wireless connection ................................................................................................. 22 3 Handling Paper Paper types..................................................................................................................................................................... 24 Paper sizes...................................................................................................................................................................... 24 Envelope sizes................................................................................................................................................................ 25 Loading paper ................................................................................................................................................................ 25 Loading plain paper................................................................................................................................................ 26 Loading photo paper ............................................................................................................................................. 27 Loading envelopes.................................................................................................................................................. 28 Loading originals ........................................................................................................................................................... 29 Using the scanner glass ........................................................................................................................................ 29 Using the Automatic Document Feeder (ADF).............................................................................................. 30 4 Printing Printing documents ....................................................................................................................................................... 31 Printing two-sided documents............................................................................................................................. 31 Printing forms ...........................................................................................................................................................33 Printing pictures .............................................................................................................................................................33 Viewing pictures on a memory card or USB-connected device ................................................................. 34 Printing from a memory card or USB-connected device...............................................................................35 www.kodak.com/go/aiosupport 5
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 4
Printing from a wireless device ................................................................................................................................. 40 Transferring pictures to a computer......................................................................................................................... 41 Transferring pictures to a computer with WINDOWS OS........................................................................... 41 Transferring pictures to a computer with MAC OS ....................................................................................... 41 5 Copying Loading originals for copying..................................................................................................................................... 42 Copying a document.................................................................................................................................................... 42 Using the default settings to copy a document.............................................................................................. 42 Adjusting the settings and copying a document............................................................................................ 42 Changing the number of copies of a document ............................................................................................. 44 Enlarging or reducing a document ..................................................................................................................... 44 Darkening or lightening a copy ........................................................................................................................... 44 Copying a photograph................................................................................................................................................. 45 Using the default settings to copy a photograph ........................................................................................... 45 Adjusting the settings and copying a photograph ......................................................................................... 45 Changing the number of copies of a photograph........................................................................................... 47 Enlarging or reducing a photograph .................................................................................................................. 47 Darkening or lightening a copy of a photograph ............................................................................................ 47 6 Scanning Before you begin scanning ......................................................................................................................................... 48 Changing the scan settings for scanning from the printer control panel................................................. 48 Adding a profile and address book for Scan To Email ....................................................................................51 Adding a profile for Scan To Network Folder...................................................................................................53 Loading originals for scanning....................................................................................................................................55 Scanning from the computer ......................................................................................................................................56 Scanning multiple pictures simultaneously......................................................................................................56 Scanning from the control panel................................................................................................................................57 Scanning from the Online Printer Management Tool ..........................................................................................59 7 Faxing Before you begin faxing............................................................................................................................................... 60 Connecting the printer for faxing ....................................................................................................................... 60 Entering fax sender information ......................................................................................................................... 64 Setting fax options ..................................................................................................................................................65 Working with the phonebook.............................................................................................................................. 68 Preparing a fax for transmission .................................................................................................................................71 Printing a fax cover page ........................................................................................................................................71 Loading originals.......................................................................................................................................................71 Changing resolution and brightness...................................................................................................................72 6 www.kodak.com/go/aiosupport
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 5
KODAK ESP Office 2100 Series All-in-One Printer Sending a fax .................................................................................................................................................................. 72 Using the phonebook to send a fax.................................................................................................................... 72 Using Quick Dial to send a fax .............................................................................................................................73 Using the numeric keypad to send a fax............................................................................................................73 Using the Redial button to send a fax.................................................................................................................73 Receiving a fax ................................................................................................................................................................73 Receiving a fax automatically ...............................................................................................................................73 Receiving a fax manually ...................................................................................................................................... 74 Printing fax reports ....................................................................................................................................................... 74 Fax settings report.................................................................................................................................................. 74 Fax confirmation page........................................................................................................................................... 75 Fax activity log......................................................................................................................................................... 75 Canceling a fax .............................................................................................................................................................. 75 8 Maintaining Your Printer General care and cleaning .......................................................................................................................................... 76 Cleaning the scanner glass and document backing....................................................................................... 77 Replacing ink cartridges .............................................................................................................................................. 79 Updating the software and printer firmware......................................................................................................... 82 Updating manually if your printer is connected to a computer with WINDOWS OS.......................... 82 Updating manually if your printer is connected to a computer with MAC OS ...................................... 83 Monitoring and adjusting printer performance .................................................................................................... 84 Checking ink levels ................................................................................................................................................. 84 Resetting factory defaults .................................................................................................................................... 84 Replacing the printhead .............................................................................................................................................. 85 9 Troubleshooting Basic troubleshooting .................................................................................................................................................. 89 Getting help on the Web.............................................................................................................................................. 91 Status lights.................................................................................................................................................................... 92 Power light................................................................................................................................................................ 92 Wi-Fi connectivity LED ......................................................................................................................................... 92 www.kodak.com/go/aiosupport 7
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 6
10 Product and Safety Specifications Features and Specifications ........................................................................................................................................93 Print performance ...................................................................................................................................................93 Photo printing features ..........................................................................................................................................93 Copy document features ...................................................................................................................................... 94 Copy photo features .............................................................................................................................................. 94 Scanning features ................................................................................................................................................... 94 Faxing features and specifications......................................................................................................................95 Paper input tray ......................................................................................................................................................95 Automatic Document Feeder (ADF) for originals ..........................................................................................95 Ink cartridges ............................................................................................................................................................95 Connectivity..............................................................................................................................................................95 Software support .................................................................................................................................................... 96 Physical specifications .......................................................................................................................................... 96 Warranty .................................................................................................................................................................. 96 Minimum System requirements..........................................................................................................................97 Safety information ...................................................................................................................................................... 100 Regulatory compliance................................................................................................................................................101 FCC statement ........................................................................................................................................................101 Canadian statements ...........................................................................................................................................102 European compliance statement.......................................................................................................................102 German compliance statement .........................................................................................................................102 REACH Article 33 declarations..........................................................................................................................103 Power supply information ...................................................................................................................................103 Waste electrical and electronic equipment labeling....................................................................................103 ENERGY STAR® Qualified.........................................................................................................................................103 Warranty Information ................................................................................................................................................103 Declaration of Conformity.........................................................................................................................................105 8 www.kodak.com/go/aiosupport
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 7
1 Printer Overview This printer lets you print, copy, scan, and fax pictures and documents. Components 1 2 3 4 5 6 7 8 9 18 17 10 13 14 11 12 16 15 1 2 3 4 5 6 7 8 9 Control panel ADF paper-edge guides Left paper-edge guide Paper input tray Automatic document feeder (ADF) Right paper-edge guide Front USB port (ESP Office 2170 printer only) Memory card slot Scanner lid 10 11 12 13 14 15 16 Scanner glass Access door Printhead with ink cartridges installed Line in phone port Ext out phone port USB port (for connecting to computer) Power cord connection port 17 Output tray extender 18 Output tray www.kodak.com/go/aiosupport 9
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 8
Printer Overview Control panel 1 2 3 4 5 6 7 8 9 10 11 20 19 18 17 16 15 14 13 12 Feature 1 LCD 2 Copy mode button 3 Fax mode button 4 Navigation buttons 5 OK button 6 Attention light 7 Phonebook button 8 9 10 11 12 13 14 15 16 17 18 19 20 Description Displays pictures, messages, and menus Displays the Copy Options menu Lets you enter a phone number for sending a fax, or choose the Fax Options menu Used to navigate menus and scroll through pictures Selects a menu item, accepts a setting, and continues with the current operation Blinks when an error occurs Displays the phonebook of fax numbers entered on this printer; lets you enter or edit phone numbers Numeric keypad Used to dial a phone number or a Quick Dial number for faxing; to enter information and Quick Dial settings into the fax phonebook; to specify a quantity for making copies; and to enter information for authenticating access to a network Cancel button Stops the current operation and returns to the menu; clears certain errors to allow scanning or sending a fax Start Black button Starts the selected operation in black and white Power button Turns the printer on or off Wi-Fi connectivity LED When lit, signals that the printer is connected to a wireless (Wi-Fi) network; blinks when searching for an available Wi-Fi network or when the existing signal is too weak to transmit or receive wireless signals Start Color button Starts the selected operation in color, if the source is in color Redial button Dials the last-dialed phone number Auto Answer button Turns the fax auto answer feature on or off; when on, the fax answers all incoming calls automatically Auto answer LED Lights when the fax auto answer feature is on Home button Displays the main menu Back button Displays the next higher screen in the menu structure Photo mode button Displays the Print Photo Options menu Scan mode button Displays the Scan Options menu 10 www.kodak.com/go/aiosupport
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 9
KODAK ESP Office 2100 Series All-in-One Printer Home Center Software KODAK Home Center Software is installed with your KODAK All-in-One Printer Software, unless you choose otherwise. The Home Center icon will appear on your desktop. On a computer with WINDOWS Operating System (OS), you can use Home Center Software to: browse, crop, enhance, and edit pictures print and scan make 3D anaglyphs print from video send images to or print images from KODAK Gallery send images to or print images from FACEBOOK Social Network, FLICKR, PHOTOBUCKET, PICASA, or SMILEBOX Photo Management Systems configure your printer install new network printers upgrade to the latest printer software and firmware order supplies access the KODAK Tips and Projects Center access this Extended User Guide scan configure your printer upgrade to the latest printer software and firmware order supplies see the status of your printer access this Extended User Guide On a computer with MAC OS, you can use Home Center Software to: www.kodak.com/go/aiosupport 11
Kodak Esp Office 2170 Manual Users Guide Troubleshooting - page 10
Printer Overview Ordering supplies You can order ink cartridges, paper, and accessories online. To order supplies, make sure that your computer is connected to the Internet, then: 1. Open Home Center Software. 2. Select Order Supplies (on a computer with WINDOWS OS) or select the Tools tab, then click Order Supplies (on a computer with MAC OS). 3. Select the item(s) you want to buy, then follow the on-screen instructions. Configuring printer settings To set or change basic printer settings: 1. Press Home. 2. Press to select Printer Settings, then press OK. 3. Press to select one of the following settings: Date and Time – Press OK, then press to select Year, Month, Day, Hour, or Minute. – Press or to change the values; press OK when you are done making changes. – Press Back to go back to the Printer Settings menu. Time to Low Power To conserve energy, your printer will enter a low power (sleep) mode after being idle for a default delay time of 1 hour. You can increase the delay time to low power (in 0.5 hour increments) up to 4 hours. Increasing the delay time may result in reduced energy savings. – Press to change the time to energy-saving sleep mode (select from 1 to 4 hours in 0.5 hour increments). Tagged Images Printing (see Printing tagged pictures, page 40) – Press to select Off or On. Language – Press OK, press to select a language, then press OK. Country/Region – Press OK, press to select a country or region, then press OK. Reset All Settings (see Resetting factory defaults, page 84) NOTE: Resetting factory defaults does not change the date and time, language, country/region, or network settings. Printer Info – Press OK to view the Firmware Version number; press OK when you are done. 4. Press Back to return to the Main Menu. 12 www.kodak.com/go/aiosupport
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